Samsara Launches Upgrade Program to Empower Operations Leaders During Economic Uncertainty
In today’s increasingly complex and fast-paced world, physical operations are facing mounting pressure to stay resilient amid shifting economic landscapes, supply chain disruptions, and heightened customer expectations. From transportation and logistics to field services and industrial operations, businesses are seeking technologies that can not only keep pace with these challenges but help them stay one step ahead.
Recognizing this urgent demand, Samsara Inc. (NYSE: IOT), a leader in the Connected Operations® space, has introduced a transformative initiative—the Upgrade for Smarter Operations program. This new offering is now available across the United States, Canada, and Mexico, and is designed to facilitate a seamless transition for organizations currently using legacy systems with limited capabilities or inadequate customer support.
With this program, Samsara invites businesses to switch from outdated platforms such as Omnitracs, Geotab, Webfleet, Tecnomotum, Motive, Copiloto Satelital, Guardian, Microlise, Streamax, Teletrac Navman, and others, to Samsara’s AI-powered, cloud-based platform. The goal: deliver better data, stronger support, and smarter operations—without the friction of complex migration processes.
“We upgraded to Samsara because we were looking for a trusted, reliable partner committed to continuous innovation in fleet operations,” said Stefan Tanaskovic, ELD Team Lead at Pure Freight Lines Ltd. “Especially during these uncertain times—marked by supply chain disruptions and shifting tariffs—we needed a provider who not only keeps up with the challenges, but helps us stay ahead of them. What truly sets Samsara apart is their exceptional support team: fast, knowledgeable, and always ready to help.”
What Sets Samsara Apart: Platform Advantages That Drive Results
Samsara’s Connected Operations Platform is the most widely adopted and rapidly growing solution of its kind, currently supporting thousands of organizations across North America. At the heart of its platform lies a powerful combination of AI-driven analytics, real-time visibility, reliable connectivity, and customer-centric design—delivering tangible value to organizations operating in dynamic, asset-intensive environments.
Below are some of the standout benefits that organizations gain by upgrading to Samsara:
1. Advanced AI-Powered Insights and Operational Intelligence
Samsara’s AI engine is trained on a dataset exceeding 14 trillion data points, making it the most comprehensive intelligence model in the connected operations industry. By leveraging this data, customers can unlock predictive insights that not only identify risks and inefficiencies but also offer actionable recommendations to enhance safety, productivity, and compliance.
From real-time incident detection to driver coaching and automated reporting, Samsara’s AI capabilities are designed to turn raw data into strategic operational decisions that reduce costs and save lives.
2. Best-in-Class Network Uptime and Hardware Delivery
Samsara provides an impressive 99.99% uptime guarantee for its platform—a vital metric for organizations that depend on 24/7 operational continuity. Furthermore, the company offers unmatched hardware logistics, shipping most devices within 48 hours of order completion.
Organizations also benefit from a lifetime hardware warranty, reinforcing Samsara’s confidence in the durability and reliability of its devices.
3. Unparalleled Customer Support and Onboarding Assistance
Transitioning to a new technology platform can be daunting. To ease this transition, Samsara assigns each customer a dedicated North America-based support team, including customer success managers and implementation consultants. These experts remain engaged throughout the customer lifecycle, ensuring smooth onboarding, continuous optimization, and timely issue resolution.
Available 24/7, Samsara’s support team is consistently praised for their responsiveness, domain expertise, and proactive guidance.
4. A Driver-Centric Experience
Driver satisfaction is a crucial metric for fleet-based operations, particularly given the ongoing labor shortages and high turnover rates in the transportation industry. Samsara’s platform is built with drivers in mind, offering the highest-rated driver app in the industry. The app simplifies compliance tasks, minimizes administrative burden, and enhances safety through intuitive design and real-time alerts.
This user-friendly experience leads to higher driver adoption, improved safety behavior, and stronger employee retention.
5. Long-Term Innovation and Financial Stability
Unlike smaller vendors that may lack the resources to scale, Samsara has invested more than $1 billion in research and development to date. The company continues to grow at a rate exceeding 30% year-over-year, underscoring its strong financial health and commitment to continuous improvement.
This long-term outlook ensures that customers won’t be left behind as technology evolves—instead, they’re positioned to benefit from the latest innovations in AI, IoT, and cloud computing.
Customer Success Stories: Real-World Impact
Thousands of businesses across diverse industries have already made the switch to Samsara’s platform. Their stories highlight how Samsara delivers practical solutions that address specific operational challenges, improve safety outcomes, and unlock new levels of efficiency.
García’s Trucking
“At Samsara, they have a very functional platform. Operationally, it allows me and my team to work in a very agile, very fast, and very precise manner. It’s a partner that is always attentive to what other functionalities we can use and also open to listening to what we need,” said Florencia Vázquez, General Director.
Trancasa
“I can say with confidence that Samsara has become the guardian angel of our operators,” noted Carlos García, Divisional Commercial Director. “We emphasize the importance of ensuring that each of them returns safe and sound at the end of the day, and Samsara helps us achieve this.”
En-trega
“Samsara’s technology has been a game-changer for us,” said Ana Ruth Lopez Zapata, Head of Monitoring. “Not only have we improved safety, but it has also helped us optimize our operations, enhance service, and foster transparent communication while ensuring the safety of our drivers.”
Trancasa (Fuel Division)
“Samsara guarantees that it is a reliable source of information. It also helps us make assertive decisions about investment and protocols. With real-time visibility, we can identify the product and the route for the activation of protocols more quickly,” added Engineer de la Cruz, Fuel Management Manager.
“Samsara offers us plug and play technology, it is developer friendly, and it is giving Veikul the scalability it needed,” said Sebastian Pena Laris, Co-founder and CEO.
The Broader Impact: Future-Proofing the Engine of the Global Economy
The physical operations sector—which includes transportation, logistics, utilities, manufacturing, construction, and more—powers over 40% of global GDP and plays an integral role in everyday life. Yet many of these businesses still rely on outdated technologies that were not designed for today’s volatility and digital expectations.
“The world of physical operations is the engine of our economy, driving over 40% of global GDP and impacting everyone’s daily life,” said Robert Stobaugh, Chief Operating Officer, GTM, at Samsara. “The legacy solutions some are relying on simply aren’t built for today’s economic uncertainties and operational complexities, eroding the confidence leaders need. That’s why we’re making it even easier for them to upgrade to the clear advantages Samsara’s platform delivers.”
With the launch of the Upgrade for Smarter Operations program, Samsara is not just offering a new product—it’s offering a path forward for organizations striving to thrive in the face of growing uncertainty. By making it easier than ever to switch from less capable solutions, Samsara is reinforcing its commitment to customer success, operational resilience, and the long-term transformation of physical operations.
For eligible organizations, the time to upgrade is now. The benefits are measurable. The support is proven. And the technology is ready.