Leading aviation information services provider, Veryon, has unveiled a groundbreaking software solution by merging its Defect Analysis and Guided Troubleshooting tools. Embraced by 25% of the global commercial fleet, this innovation sets a new industry standard by slashing troubleshooting time by almost 50% and boosting first-time fix rates by over 5%.
Norman Happ, CEO of Veryon, emphasized the impact on revenue and customer satisfaction caused by delays and cancellations. The integrated solution, already trusted by major airlines and OEMs globally, leverages 50 years of aviation expertise with AI innovation to accelerate issue diagnosis with unprecedented speed and precision.
Veryon Diagnostics, analyzing over 765,000 maintenance events monthly, employs machine learning, natural language processing (NLP), and a custom case-based reasoning engine to swiftly identify, analyze, and remedy issues at both individual aircraft and fleet levels. This approach significantly reduces chronic and repeating defects by 33%, contributing to a 20% reduction in unscheduled part removal rates.
Fedor Gorin, Senior Director of Engineering at Veryon, highlights the transformative leap forward in reliability and maintenance operations. The solution shifts from a reactive to a proactive and predictive approach, supported by features like Initial Symptom Profiles, providing technicians quick access to essential information for speedy issue resolution.
Veryon Diagnostics ensures seamless communication across reliability, maintenance control, and technicians with customizable chronic validation workflows, alerting, and collaboration tools. The cloud-based SaaS solution, accessible on mobile apps and the web, offers Single Sign-On (SSO) for user management, accompanied by sophisticated dashboard functionalities tailored to meet the unique requirements of every operator.
To learn more, visit veryon.com/diagnostics.
About Veryon
Veryon is the leading provider of aviation software and information services, supporting a global network of more than 75,000 aircraft maintenance professionals and over 7,600 customers in nearly 175 countries worldwide. We help everyone from business aviation teams and MROs to airlines and OEMs get their aircraft more uptime. Challenges like unscheduled repairs, part availability, and excessive paperwork lead to too many aircraft spending too much time on the ground. And that leads to needless delays, endless back and forth, and lots of wasted dollars. The key to more uptime is having a better technology platform to manage everything from maintenance and operations to manuals and diagnostics.
That’s why thousands of aircraft operators, 25% of the worldwide commercial fleet, and over 100 OEMs all rely on Veryon. And it’s why customers have been able to achieve an average 23% improvement in aircraft downtime cost. Veryon. Let’s get you more uptime. Learn more at veryon.com.