DRIVE Roadside, a leading innovator in the on-demand towing and roadside assistance industry since 2018, is excited to announce the launch of its newly revamped app, now available for iPhone and Android. This updated version is designed to provide a seamless, efficient, and customer-centric experience for drivers in need of assistance. Using GPS tracking, drivers can request help in less than a minute, instantly sharing their location and connecting with one of over 100,000 trusted rescue providers—making it one of the largest networks in North America.A Faster, More Efficient Way to Get Help
With the DRIVE Roadside app, long phone calls and hold times are a thing of the past. Users can request assistance digitally with just a few taps, ensuring faster response times and a more streamlined experience. By sharing precise GPS location data, users are instantly connected to our nearest available provider, minimizing delays and confusion.
“Our mission has always been to create a more efficient, less stressful experience for drivers in need,” said Josiah O’Connor, Founder and CEO of DRIVE Roadside. “This new app represents a modern, efficient solution to an age-old problem, delivering faster and easier access to help. But we’re aiming for more than just speed—we want every driver who downloads our app to experience the same peace of mind you get with a motor club membership, without paying a membership fee for a service they may never use or having to worry about a breakdown counting as a claim with their insurance company.”
Rescue Tracking and Live Updates
Once a request is submitted, users can track their rescue provider’s location, eliminating uncertainty about when help will arrive. Push notifications and text alerts keep drivers updated at every stage, from dispatch to completion, offering full transparency and reassurance that help is on the way.
24/7 Coverage Across the U.S. and Canada
DRIVE Roadside offers nationwide coverage across all 50 U.S. states and Canada. Whether you’re stranded on a remote highway or in an urban area late at night, help is just a few taps away. The app operates 24/7, 365 days a year, and includes 24-hour phone support.
Avoid Insurance Rate Increases with DRIVE Roadside
Many drivers don’t realize that using their insurance provider’s roadside assistance can lead to a comprehensive claim on their CLUE report, potentially increasing premiums for 3 to 5 years. DRIVE Roadside offers a separate, independent service, helping drivers avoid the need to file insurance claims or seek reimbursements. This keeps their insurance rates stable and prevents future penalties from insurers.
No Membership Required – Pay Only When You Need Help
Unlike traditional roadside services that require annual memberships, DRIVE Roadside operates on a pay-as-you-go model. Drivers only pay when they need assistance, avoiding unnecessary fees or unused services. It’s a flexible, modern approach to roadside assistance that aligns with today’s on-demand economy.