Tideworks Technology Marks 15 Years of Intermodal Pro, Advancing Rail Innovation and Operational Efficiency
Tideworks Technology, a full-service provider of terminal operating system (TOS) solutions, is celebrating the 15th anniversary of Intermodal Pro™, the company’s premier TOS designed for intermodal rail terminals. Since its first implementation at CSX in Ohio, Intermodal Pro has expanded to more than 85 intermodal rail terminals, revolutionizing operations by improving efficiency, reducing costs, and increasing revenue for rail stakeholders and their customers worldwide.
Pioneering Intermodal Rail Innovation for 15 Years
Tideworks developed Intermodal Pro in collaboration with leading rail operators to meet the industry’s evolving needs. The solution provides real-time intelligence to enhance throughput, streamline operations, and optimize asset utilization, ultimately driving greater efficiency and capacity for terminals. Trusted by global rail leaders, Intermodal Pro enables operators to digitize workflows, seamlessly connect terminal systems and partners, and scale effectively for growth.
Over the past 15 years, Tideworks has continuously enhanced Intermodal Pro, incorporating powerful tools that allow customers to configure their own business rules directly within the application. This game-changing functionality dramatically reduces implementation time, giving terminals greater control and agility without waiting for a new code release. The ability to dynamically adapt to operational changes ensures that intermodal rail terminals remain competitive in an increasingly complex logistics landscape.
Commitment to Customer Success and Industry Advancement
“This milestone reflects Tideworks’ commitment to driving customer success, advancing innovation, and strengthening efficiency in the global rail sector,” said Thomas Rucker, president of Tideworks. “For 15 years, we have evolved Intermodal Pro to help rail operators modernize, adapt to shifting supply chain demands, and reduce nonproductive moves, ensuring efficiency and resilience in a dynamic industry.”
Tideworks has deployed Intermodal Pro across sites at three of the six Class I railroads, including the largest freight railroad in the U.S. The solution is also live at key rail facilities in the U.K., demonstrating its global reach and adaptability. Intermodal Pro supports all types of intermodal rail terminals, from large to small, manually operated facilities to highly automated hubs. Its versatile design allows it to handle even the most complex automation solutions, including operations with automated wide-span gantry cranes, which are integral to increasing terminal capacity and efficiency.
Keeping Pace with a Changing Industry
As the rail industry has evolved, Tideworks has remained agile, modernizing and adapting its solutions and professional services to support customers’ changing business needs. The company has introduced various enhancements over the years, such as integration with advanced analytics platforms, AI-driven optimization tools, and expanded connectivity with external logistics systems. These innovations empower operators to make data-driven decisions, reducing dwell times and enhancing overall terminal productivity.
To further align its technology with industry needs, Tideworks launched the Intermodal Customer Advisory Board in 2024. This initiative fosters collaboration with key industry leaders, shaping product development and addressing shifting market demands. By engaging directly with rail operators, Tideworks ensures that its solutions continue to provide maximum value and operational efficiency.
Looking Ahead: The Future of Intermodal Pro
With ongoing advancements in rail logistics, Tideworks is committed to driving the future of intermodal operations through continuous innovation. The company is investing in next-generation features, including:
- AI-Powered Predictive Analytics: Leveraging artificial intelligence to anticipate bottlenecks and optimize resource allocation.
- Enhanced Cybersecurity Measures: Strengthening data security to protect against evolving cyber threats.
- Greater System Interoperability: Expanding compatibility with third-party software and cloud-based logistics platforms.
- Sustainability Initiatives: Supporting eco-friendly practices by optimizing fuel consumption and reducing carbon footprints.
By staying at the forefront of technological innovation, Tideworks ensures that Intermodal Pro remains the leading TOS solution for intermodal rail terminals.
A Trusted Partner in Rail Terminal Operations
Tideworks’ long-standing reputation as a reliable partner in terminal operations is a testament to its commitment to customer success. “This 15-year milestone and the strong reception of our Intermodal Customer Advisory Board among rail leaders underscore Tideworks’ continued investment in rail innovation and customer success,” said Mark Bromley, vice president of client services. “We have been and will continue to be a trusted partner committed to the success and growth of this vital industry.”
As the rail sector navigates increasing demand and evolving challenges, Tideworks remains dedicated to equipping its customers with state-of-the-art solutions that optimize operations, enhance service quality, and drive long-term profitability.
About Tideworks Technology
Tideworks is a full-service provider of comprehensive terminal operating system solutions for growing marine and intermodal rail terminal operations worldwide. The company helps more than 120 facilities run their operations more efficiently and profitably. From optimized equipment utilization to faster turn times, Tideworks works at every step of terminal operations to maximize productivity and customer service. For more information about Tideworks Technology, a Carrix solution, visit www.tideworks.com.