U-Haul Extends Free Storage, U-Box Help After Devastating San Antonio Flooding
U-Haul Offers 30 Days of Free Storage and U-Box Services to San Antonio Flood Victims Amid Widespread Damage In the aftermath of the severe and unprecedented flooding that struck San Antonio and its surrounding communities on Thursday, U-Haul® has stepped forward to provide crucial support to affected residents. The company announced it is offering 30 days of free self-storage and U-Box® container usage at 16 participating locations throughout the San Antonio metropolitan area.
This timely relief initiative is designed to assist individuals and families grappling with the damage left behind by the torrential rainfall. According to preliminary reports, San Antonio and neighboring areas received up to seven inches of rain in a matter of hours, overwhelming drainage systems and leading to widespread flash flooding. Roads became impassable, vehicles were swept away, and multiple fatalities were tragically reported. Residential neighborhoods in low-lying areas are especially believed to have sustained significant water intrusion, leaving many homeowners with the daunting task of salvaging personal belongings and clearing out flood-damaged interiors.
U-Haul’s Disaster Relief Program Activated in San Antonio
Recognizing the urgent needs of flood victims, U-Haul activated its disaster relief program, which provides free access to clean, dry, and secure self-storage units and portable U-Box containers for a period of 30 days. This program is available immediately and is intended for new self-storage and U-Box rentals, based on space availability at participating locations.
The relief effort spans both U-Haul Company of San Antonio East and San Antonio West, covering key areas throughout the region:
- U-Haul Co. of San Antonio East operates seven facilities, serving residents in New Braunfels and eastern San Antonio. For assistance, affected individuals can call (210) 731-2805.
- U-Haul Co. of San Antonio West manages nine locations across western San Antonio. The regional contact number for this area is (210) 569-0962.
U-Box Container Services: Flexible Relief Options
As part of this initiative, U-Haul is also offering U-Box portable container support, which can be tailored to meet various needs during the recovery process. These containers can either be:
- Stored on-site at a U-Haul facility, providing secure and convenient access for residents who need to temporarily remove items from damaged homes, or
- Delivered directly to impacted residences, allowing homeowners to pack and store belongings at their own pace. U-Haul will handle both the delivery and retrieval of the containers, free of charge, as long as the service remains available.
This flexibility is especially critical for flood victims, many of whom may not have immediate access to vehicles, labor support, or dry space to sort and organize their salvaged possessions. The U-Box containers offer a mobile, weather-resistant solution during what is typically a chaotic and emotionally challenging time.
A Lifeline During Recovery
U-Haul’s free storage offer is more than just a practical service—it represents a lifeline for residents in crisis. In the immediate aftermath of natural disasters such as flooding, access to temporary, secure storage can make a profound difference. It allows families to:
- Protect valuables from further damage
- Clear space for home repairs
- Avoid further stress caused by clutter or lost items
- Buy time to assess long-term relocation or rebuilding options
In many cases, flood-affected homes require comprehensive cleaning, mold mitigation, and reconstruction, which may take weeks or months. Having access to a dry, off-site storage unit or mobile container ensures residents can safely store belongings while homes are repaired or renovated.
A Consistent National Partner in Disaster Relief
U-Haul’s support of the San Antonio community is not an isolated gesture. The company has a long-standing tradition of stepping up during times of national and regional emergencies. As an official American Red Cross Disaster Responder, U-Haul maintains a proactive stance in helping families recover from hurricanes, wildfires, floods, and other disruptive events.
“We consider it our responsibility to be there for communities when they need us most,” said a U-Haul spokesperson. “San Antonio is facing a difficult recovery, and our goal is to provide immediate support in the form of free, reliable storage solutions. We want to ease some of the burden families are feeling right now.”
Over the past decade, U-Haul has provided disaster relief support in the wake of Hurricane Harvey in Texas, Hurricane Ian in Florida, the California wildfires, and numerous flooding events across the Midwest and Gulf Coast. The company’s nationwide footprint of self-storage facilities enables it to deploy help quickly and efficiently when disaster strikes.
How Residents Can Access the Free Storage Offer
Flood victims who wish to take advantage of the 30 days of free storage or U-Box container services are encouraged to act quickly, as space is limited and availability may fluctuate in the coming days due to high demand.
Here are the recommended steps:
- Contact the nearest participating U-Haul facility listed below or visit in person.
- Mention the San Antonio flood disaster when inquiring about the relief program.
- Bring a valid form of identification and proof of address if requested by the U-Haul staff.
- Work with a U-Haul representative to select the most appropriate storage solution—whether an on-site self-storage unit or a delivered U-Box container.
Locations in New Braunfels and throughout San Antonio are already coordinating with local residents. U-Haul teams on the ground are prepared to assist with unit selection, container delivery scheduling, and general questions about how to navigate the recovery process.
A Community Rebuilding Together
While the road to recovery in San Antonio will be long, the swift response by U-Haul and other organizations underscores a broader community commitment to resilience and rebuilding. Local authorities, first responders, non-profits, and volunteers have already mobilized to begin cleanup operations and provide emergency aid.
Residents are encouraged to stay informed by monitoring updates from local emergency management agencies, and to continue practicing caution as they return to damaged properties. Floodwaters often leave behind hazardous debris, structural risks, and potential health threats such as mold and contaminated water.
In the meantime, U-Haul’s disaster relief storage program provides one less thing for families to worry about—a safe, dry space to protect what matters most.