OMODA & JAECOO Partner with Maersk to Deliver Exceptional After-Sales Services in the UAE
OMODA & JAECOO, two trailblazing automotive brands at the forefront of innovation in the mobility industry, have announced a groundbreaking partnership with A.P. Moller – Maersk (Maersk), a global leader in integrated logistics. This strategic collaboration marks a significant milestone in the brands’ expansion efforts, as they establish a state-of-the-art warehousing and distribution solution for spare parts, finished vehicles, and pre-delivery inspections (PDI) to ensure efficient vehicle storage and distribution throughout the UAE.
The partnership will leverage Maersk’s advanced logistics capabilities to offer comprehensive warehousing and distribution services, which are crucial to maintaining a smooth and efficient supply chain for OMODA & JAECOO vehicles. One of the key components of this collaboration is Maersk’s ability to ensure the availability of spare parts, with a targeted 98% availability rate. The brand will also provide a rapid delivery service, ensuring that spare parts and vehicles can reach dealers and customers within 24 to 48 hours across the UAE. This guarantees that OMODA & JAECOO customers experience an unmatched ownership experience, with minimal downtime and quick access to any required parts.
The spare parts and vehicles covered by this agreement include OMODA & JAECOO’s most sought-after models, such as the flagship OMODA C5 and the rugged JAECOO J8. These models represent the brands’ commitment to combining style, performance, and innovation, and the partnership with Maersk ensures that essential parts and vehicles are always within reach for both dealers and end-users.
Developed in close collaboration between OMODA & JAECOO and Maersk, the warehousing and distribution solution adheres to world-class industry standards. By combining efficiency and precision in its design, this solution is built to promptly address the needs of both dealers and customers, ensuring seamless support for after-sales service. The operational workflow is optimized to guarantee that all processes, from receiving and storing vehicles and spare parts to their eventual distribution, are handled with the utmost care and attention to detail.
As part of this strategic partnership, Maersk will also be responsible for managing the inbound clearance of finished vehicles and spare parts arriving at Jebel Ali Port. Maersk will transport these items directly to its advanced facility, where its cutting-edge Warehousing Management System (WMS) will be employed to efficiently track and manage both vehicle and spare part inventories. The WMS allows Maersk to ensure that stock levels are maintained, minimizing delays and enhancing the responsiveness of the distribution network.
Once inventory is organized, Maersk’s last-mile distribution services will ensure that vehicles and spare parts are delivered to key locations throughout the UAE. These locations include major cities such as Sharjah, Dubai, Abu Dhabi, Al Ain, and Ras Al Khaimah, ensuring that customers across the region can access the parts and vehicles they need quickly and efficiently. This robust distribution network will allow OMODA & JAECOO to streamline their operations and respond to customer demands with unprecedented speed and precision.
OMODA & JAECOO’s partnership with Maersk is more than just a logistical collaboration—it is a testament to the brands’ long-term vision for the UAE market and the Middle East region as a whole. By working with Maersk, a global logistics powerhouse, OMODA & JAECOO are positioning themselves to establish a strong presence in the UAE, a market that has seen a growing demand for innovative, high-performance vehicles. The partnership underscores the brands’ commitment to delivering cutting-edge mobility solutions while providing an unparalleled level of customer service.
Through this collaboration, OMODA & JAECOO aim to redefine the customer ownership experience, ensuring that customers receive not only exceptional vehicles but also the highest level of support and service. The logistics expertise and network provided by Maersk will be instrumental in enabling the brands to maintain high levels of customer satisfaction and operational efficiency, all while reinforcing their commitment to excellence in every aspect of their business operations.